Shipping policy

Shipping Policy

Order Processing All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you by email if there is a significant delay.

Domestic Shipping (United Kingdom) We offer the following shipping options within the UK:

  • Standard Shipping (3–5 business days) – calculated at checkout
  • Express Shipping (1–2 business days) – calculated at checkout
  • Free standard shipping on orders over £[X]

International Shipping We currently [do/do not] ship internationally. [If applicable: International orders typically arrive within 7–14 business days depending on the destination country. Please note that any customs duties, taxes, or import fees are the responsibility of the customer.]

Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Damaged Items If your order arrives damaged or is lost in transit, please contact us at [your email address] within 14 days of the expected delivery date so we can resolve the issue promptly.

Contact Us For any shipping enquiries, please reach out to us at [your email address] or visit our contact page.