Shipping Policy
Thank you for visiting thegardenhaven.store. This page outlines the terms and conditions of our exclusively free shipping policy.

Domestic Shipping

• Processing Time
  All orders are processed within 1-3 business days. Please note that we do not process orders from Friday afternoon until Monday morning, and orders are not processed on weekends or holidays. Order processing times may be delayed during holidays or other high-volume periods.

• Delivery Time
  Once processed, orders typically arrive within 7-14 business days. In some cases, we ship from the United States with fast delivery options.

• Shipping Confirmation
  After placing your order, you will receive an order confirmation. Once your order has shipped (within 1-3 business days), you will receive another notification with shipping details and tracking information.

• Exclusively Free Shipping
  All orders ship free, regardless of size, weight, or destination—there is no minimum purchase requirement.

International Shipping

We ship to the United Staes, Canada, United Kingdom, Ireland, Australia and several countries in Europe.

Contact Us

If you have any questions or need further assistance, please complete the Contact Form on our website. We appreciate your business and strive to make every delivery as smooth and fast as possible!

Return Policy – TheGardenHaven.Store

At TheGardenHaven.Store, we want you to be completely happy with your purchase! If you're not fully satisfied, we offer a 30-day return policy from the date you receive your order.

Returns & Exchanges:

• You may request a return within 30 days of receiving your product.
• Items must be in their original condition, unused, and in the original packaging.
• Proof of purchase is required.

How to Initiate a Return:

• Simply use the return option available on our website. Alternatively, you can send us a message through our contact form for assistance.

Refunds:

• Refunds will be processed within 5-7 business days after receiving and inspecting your returned item.
• Original shipping costs are non-refundable.
• Refunds will be issued to the original payment method used for purchase.

Non-Returnable Items:

• Personalized or customized items
• Clearance or final sale items
• Items damaged due to misuse or improper care

We strive to ensure a smooth and hassle-free return process. Thank you for shopping with us at TheGardenHaven.Store!